Privacy Policy

Last updated:

1. Data Controller

The data controller responsible for the processing of your personal data is:

Radiantpowerstre
Aleksanterinkatu 15, 00100 Helsinki, Finland
Email: customer@radiantpowerstre.world
Website: https://radiantpowerstre.world

2. What Personal Data We Collect

We collect personal data that you voluntarily provide to us when you interact with our website. This may include:

  • Contact information: full name, email address, phone number (if provided).
  • Communication data: messages or inquiries submitted through our order form.
  • Consent records: records of consents you have given (e.g., GDPR consent, cookie preferences).
  • Technical data: IP address, browser type and version, operating system, referring URL, pages visited, time and date of visit, time spent on pages, and other diagnostic data.
  • Cookie data: information collected through cookies and similar tracking technologies, as described in our Cookie Policy.

3. Purposes of Data Processing

We process your personal data for the following purposes:

  • Order processing: to receive, process, and fulfill your product orders and requests.
  • Communication: to respond to your inquiries, provide customer support, and send order-related notifications.
  • Legal compliance: to comply with applicable laws, regulations, and legal obligations, including consumer protection and tax requirements.
  • Website operation: to ensure the proper functioning and security of our website.
  • Analytics: to analyze website usage and improve our services (only with your consent for non-essential cookies).
  • Marketing: to send promotional communications (only with your explicit consent).

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent (Article 6(1)(a) GDPR): when you have given clear consent for us to process your personal data for specific purposes, such as marketing communications or optional cookies.
  • Contract performance (Article 6(1)(b) GDPR): when processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract (e.g., processing your order).
  • Legal obligation (Article 6(1)(c) GDPR): when processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate interest (Article 6(1)(f) GDPR): when processing is necessary for our legitimate interests, such as improving our website and services, provided these interests are not overridden by your rights and freedoms.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties. We may share your personal data with:

  • Service providers: trusted third-party companies that assist us in operating our website, processing orders, or providing services on our behalf. These providers are contractually bound to protect your data and process it only as instructed by us.
  • Legal authorities: when required by law, regulation, legal process, or enforceable governmental request.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, your personal data may be transferred as part of such a transaction.

6. International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or transfers to countries deemed to have an adequate level of data protection.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including the following retention periods:

  • Order data: retained for the duration necessary to fulfill the order and for up to 5 years thereafter for legal and accounting purposes.
  • Communication records: retained for up to 2 years after the last interaction.
  • Consent records: retained for as long as the consent remains valid plus an additional 3 years for documentation purposes.
  • Technical and analytics data: retained for up to 26 months.

When data is no longer needed, it is securely deleted or anonymized.

8. Your Rights Under GDPR

As a data subject, you have the following rights under the GDPR:

  • Right of access (Article 15): you have the right to obtain confirmation of whether your personal data is being processed and, if so, access to that data.
  • Right to rectification (Article 16): you have the right to request correction of inaccurate or incomplete personal data.
  • Right to erasure (Article 17): you have the right to request deletion of your personal data under certain circumstances.
  • Right to restriction (Article 18): you have the right to request restriction of processing of your personal data under certain conditions.
  • Right to data portability (Article 20): you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to object (Article 21): you have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Right to withdraw consent (Article 7(3)): where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  • Right to lodge a complaint: you have the right to lodge a complaint with the Office of the Data Protection Ombudsman (Tietosuojavaltuutetun toimisto), PO Box 800, 00531 Helsinki, Finland, or the supervisory authority of your country of residence.

To exercise any of these rights, please contact us at customer@radiantpowerstre.world. We will respond to your request within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols (HTTPS).
  • Access controls and authentication mechanisms to limit data access to authorized personnel only.
  • Regular security assessments and updates of our systems and processes.
  • Secure data storage with appropriate backup procedures.

While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your data.

10. Cookies

Our website uses cookies and similar technologies. For detailed information about the types of cookies we use, their purposes, and how you can manage them, please refer to our Cookie Policy.

11. Children's Privacy

Our website and products are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:

Radiantpowerstre
Aleksanterinkatu 15, 00100 Helsinki, Finland
Email: customer@radiantpowerstre.world